Interview: Author Jayne Mather On Where to Use AI and Where to Rely Only On Humans

Published: Wednesday 21st of May 2025

C-Suite Perspectives on AI: Author Jayne Mather On Where to Use AI and Where to Rely Only On Humans

Link: https://medium.com/authority-magazine/c-suite-perspectives-on-ai-author-jayne-mather-on-where-to-use-ai-and-where-to-rely-only-on-38567e9443e3

"One of the biggest mistakes I see is when AI is introduced top-down, without involving the people it affects. That’s not just bad change management, it’s a missed opportunity. The people closest to the work understand its complexity, its emotional dynamics, and its risks. If you want AI to land well, involve them in redesigning the workflows. Let them guide where AI supports, and where a human touch must remain."

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"What happens when AI increasingly displaces demand for human labor while continuing to grow productivity to new heights? In this practical guide and insightful roadmap to navigating an AI-powered future, Jayne Mather highlights crucial technological dividends like Universal Basic Income and shorter workweeks among other smart changes. Discover how UBI can secure everyone's well-being while we redesign work to prioritize human fulfillment in a world of abundant technology."

Scott Santens, Founder and CEO of Income To Support All Foundation

Humans and AI: The Future of Work

…Its research-based foundation is seamlessly blended with real-world applications, making it an indispensable companion for anyone seeking hands-on expertise in driving successful transformations

Super User Networks for Software Projects

"In 'Humans and AI: The Future of Work" the author Jayne Mather takes the reader on a carefully crafted journey exploring what may lie ahead and how best to prepare for the coming changes. My favorite part was learning about the 'Hyperautomation Organization." For those looking for fresh perspectives, I recommend this book for both its sweeping vision of the future and its actionable recommendations."

Jim Spohrer, Co-Founder and Board Member, the International Society of Service Innovation Professional (ISSIP.org)

Humans and AI: The Future of Work

So much we can use and put to good use in our company, as well as giving me the information to have the right conversations. Well written and very persuasive

Super User Networks for Software Projects

The author’s use of humour made the book an enjoyable and engaging read, it will be a resource I refer to again. I highly recommend this book to anyone involved in digital transformation or software projects

Super User Networks for Software Projects

“As the convergence of technological globalization advances, Human and AI: The Future Of Work must be an essential book to establish fundamental organizational structures that ensure business excellence, effective management and ethical governance for the future.”

Dr. Janét Aizenstros, MSc.D, Ph.D., MBA, former Chairwoman & CEO of Ahava Digital Group

Humans and AI: The Future of Work

An excellent guide for any high complexity or high impact digital transformation or software project. Grounded in both practice and research, the book helpfully signposts to change management models, frameworks, and methodologies

Super User Networks for Software Projects