Interview: Author Jayne Mather On Where to Use AI and Where to Rely Only On Humans

Published: Wednesday 21st of May 2025

C-Suite Perspectives on AI: Author Jayne Mather On Where to Use AI and Where to Rely Only On Humans

Link: https://medium.com/authority-magazine/c-suite-perspectives-on-ai-author-jayne-mather-on-where-to-use-ai-and-where-to-rely-only-on-38567e9443e3

"One of the biggest mistakes I see is when AI is introduced top-down, without involving the people it affects. That’s not just bad change management, it’s a missed opportunity. The people closest to the work understand its complexity, its emotional dynamics, and its risks. If you want AI to land well, involve them in redesigning the workflows. Let them guide where AI supports, and where a human touch must remain."

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“Humans and AI is an incredibly comprehensive and practical guide for how AI is transforming the workplace and nature of work. It's the perfect companion to help business leaders understand and accelerate the disruptive power of AI. AI is optimising supply-chains, but it is also reinventing how we make traditional backoffice processes more effective. For organisations to survive and thrive in the age of AI they must unlock the innovative capacity of their workforce, enabling them to adapt to a rapidly changing world.”

Daniel Hulme, CEO @ Satalia, Chief AI Officer @ WPP

Humans and AI: The Future of Work

“As the convergence of technological globalization advances, Human and AI: The Future Of Work must be an essential book to establish fundamental organizational structures that ensure business excellence, effective management and ethical governance for the future.”

Dr. Janét Aizenstros, MSc.D, Ph.D., MBA, former Chairwoman & CEO of Ahava Digital Group

Humans and AI: The Future of Work

The author’s use of humour made the book an enjoyable and engaging read, it will be a resource I refer to again. I highly recommend this book to anyone involved in digital transformation or software projects

Super User Networks for Software Projects

It is a thorough piece that provides both underpinning theory and practical steps to facilitate successful project outcomes

Super User Networks for Software Projects

…Its research-based foundation is seamlessly blended with real-world applications, making it an indispensable companion for anyone seeking hands-on expertise in driving successful transformations

Super User Networks for Software Projects

An excellent guide for any high complexity or high impact digital transformation or software project. Grounded in both practice and research, the book helpfully signposts to change management models, frameworks, and methodologies

Super User Networks for Software Projects

“In a world fixated on the implications of AI, it’s easy to overlook the immense opportunities it offers for business transformation. Through my work with Winder.AI, I’ve seen organizations waste valuable resources on projects misaligned with their business goals. Thankfully, Humans and AI: The Future of Work bridges this gap, presenting AI in clear, accessible language that every leader will be familiar with. This book empowers leaders to align AI integration with their teams, offering a perfect balance of actionable strategies and an inspiring vision of what’s possible.”

Dr. Phil Winder, CEO of Winder.ai

Humans and AI: The Future of Work