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Interview: Author Jayne Mather On Where to Use AI and Where to Rely Only On Humans

Published: Wednesday 21st of May 2025

C-Suite Perspectives on AI: Author Jayne Mather On Where to Use AI and Where to Rely Only On Humans

Link: https://medium.com/authority-magazine/c-suite-perspectives-on-ai-author-jayne-mather-on-where-to-use-ai-and-where-to-rely-only-on-38567e9443e3

"One of the biggest mistakes I see is when AI is introduced top-down, without involving the people it affects. That’s not just bad change management, it’s a missed opportunity. The people closest to the work understand its complexity, its emotional dynamics, and its risks. If you want AI to land well, involve them in redesigning the workflows. Let them guide where AI supports, and where a human touch must remain."

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This is not the usual business book, it approaches the topic with a sense of humour, the author’s personality shines through backed by a wealth of experience and expertise. It holds insightful key takeaways on top of well thought out methods for adoption.

Super User Networks for Software Projects

So much we can use and put to good use in our company, as well as giving me the information to have the right conversations. Well written and very persuasive

Super User Networks for Software Projects

It is a thorough piece that provides both underpinning theory and practical steps to facilitate successful project outcomes

Super User Networks for Software Projects

…provides tips to navigate recognised change management models combined with a psychological depth that gives confidence to any change practitioner, project manager or transformation leader

Super User Networks for Software Projects

The author handles her subject matter from a very person-centred approach, and it is written in a very relatable, informal and accessible style. The fact that you need to 'enthuse' your users as well as educate and empower them is something which is often overlooked, yet actually key to the success of a software project. However, it is a central theme in this book, and it offers great insight on how to achieve this.

Super User Networks for Software Projects

“As the author states, ‘nothing changes unless you make changes’. In this era of AI-everything, change is imperative, but the only way to successfully do so is to understand (and use) the technologies and mindsets defining the future or work. This book is your guide. It accomplishes being a roadmap of the future, and a reference guide to the tools that will get you there. It does so while also painting a human-centric vision of work that is thoughtfully designed for the worker of the future. Read it. Use it. Succeed thanks to it.”

Ian Barkin, Author of “All Hands on Tech: The AI Powered Citizen Revolution”

Humans and AI: The Future of Work

"What happens when AI increasingly displaces demand for human labor while continuing to grow productivity to new heights? In this practical guide and insightful roadmap to navigating an AI-powered future, Jayne Mather highlights crucial technological dividends like Universal Basic Income and shorter workweeks among other smart changes. Discover how UBI can secure everyone's well-being while we redesign work to prioritize human fulfillment in a world of abundant technology."

Scott Santens, Founder and CEO of Income To Support All Foundation

Humans and AI: The Future of Work