Interview: Author Jayne Mather On Where to Use AI and Where to Rely Only On Humans

Published: Wednesday 21st of May 2025

C-Suite Perspectives on AI: Author Jayne Mather On Where to Use AI and Where to Rely Only On Humans

Link: https://medium.com/authority-magazine/c-suite-perspectives-on-ai-author-jayne-mather-on-where-to-use-ai-and-where-to-rely-only-on-38567e9443e3

"One of the biggest mistakes I see is when AI is introduced top-down, without involving the people it affects. That’s not just bad change management, it’s a missed opportunity. The people closest to the work understand its complexity, its emotional dynamics, and its risks. If you want AI to land well, involve them in redesigning the workflows. Let them guide where AI supports, and where a human touch must remain."

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“An insightful guide for leaders, blending AI-driven transformation with a human-centric approach to shape a more ethical and productive future. Jayne Mather offers a deep and multifaceted exploration of one of today’s most important topics.”

Jeremy Adamson, Author and Leader in AI strategy

Humans and AI: The Future of Work

…provides tips to navigate recognised change management models combined with a psychological depth that gives confidence to any change practitioner, project manager or transformation leader

Super User Networks for Software Projects

The author handles her subject matter from a very person-centred approach, and it is written in a very relatable, informal and accessible style. The fact that you need to 'enthuse' your users as well as educate and empower them is something which is often overlooked, yet actually key to the success of a software project. However, it is a central theme in this book, and it offers great insight on how to achieve this.

Super User Networks for Software Projects

…Its research-based foundation is seamlessly blended with real-world applications, making it an indispensable companion for anyone seeking hands-on expertise in driving successful transformations

Super User Networks for Software Projects

“As the author states, ‘nothing changes unless you make changes’. In this era of AI-everything, change is imperative, but the only way to successfully do so is to understand (and use) the technologies and mindsets defining the future or work. This book is your guide. It accomplishes being a roadmap of the future, and a reference guide to the tools that will get you there. It does so while also painting a human-centric vision of work that is thoughtfully designed for the worker of the future. Read it. Use it. Succeed thanks to it.”

Ian Barkin, Author of “All Hands on Tech: The AI Powered Citizen Revolution”

Humans and AI: The Future of Work

"HUMANS AND AI: THE FUTURE OF WORK is a masterful synthesis of historical insights and cutting-edge strategies, essential for any leader aiming to harness the transformative power of artificial intelligence. This book deftly guides CEOs, CTOs, CAIOs, and Business Process Owners through the practical steps necessary to propel their organizations to the forefront of innovation, contention, and efficiency. It is not just a book but a comprehensive blueprint that marries sustainability with operational excellence, making it a cornerstone for organizations. A must-read before embarking on your AI journey, it sets a new standard for learning and transformation across industries. Unlock the future of work and step boldly into a new era of organizational excellence with this indispensable guide."

Ann Rosenberg, Co-founder United Nations Sustainable Development Goals (SDGs)

Humans and AI: The Future of Work

So much we can use and put to good use in our company, as well as giving me the information to have the right conversations. Well written and very persuasive

Super User Networks for Software Projects